ON SITE · TAILORED · PRACTICAL

An emergency in your practice is anything but routine.

As a practice owner, you are responsible for the initial response when someone becomes seriously unwell on your premises. Small teams, infrequent emergencies and limited resources can make a coordinated response difficult. We help you prepare before it happens.

What the training offers

Greater confidence when responding to emergencies
Clear procedures for infrequent situations
A coordinated team response
Less stress and uncertainty
Documented continuing education with Austrian DFP/PFP approval

QS-VO 2024

A structured approach to Austria’s emergency preparedness requirements

Med-STA’s emergency training helps medical practices and group practices implement the requirements of Austria’s QS-VO 2024 for emergency preparedness, staff instruction and recurring practical emergency training, with a structured approach and supporting documentation.

QS-VO requirement (Austria)	With Med-STA	Details
Recurring emergency training at least every two years	Yes	You set the training interval and dates; we deliver the training.
Training together with practice staff	Yes	Training for the whole practice team, with documented attendance.
A practical component	Yes	Hands-on practice in BLS, the ABCDE approach, anaphylaxis, syncope, resuscitation, AED use and other relevant situations.
Documentation held at the practice	Yes	The training has Austrian DFP approval. Med-STA provides a record of the training content for your documentation.
Instruction on the emergency plan	On request	If your practice has an emergency plan, we can work through it during the training.
Emergency equipment appropriate to the services provided	Advice available	We can recommend equipment; the practice is responsible for purchasing it.
Maintenance, expiry dates and responsibilities	Available as an additional check	An optional emergency equipment check can be added to the training.

The practice retains responsibility for meeting Austria’s QS-VO requirements. Med-STA provides training, methods and supporting documentation.

TYPICAL EMERGENCIES IN MEDICAL PRACTICES

Rare events that demand a prepared response.

Cardiac arrest

Sudden and unexpected, in the waiting or treatment area.

Anaphylaxis

Following an injection or medication, or without an obvious trigger.

Syncope

In the waiting area or during treatment.

Clinical deterioration

During an examination or treatment.

Acute breathlessness

Acute deterioration in patients with conditions such as asthma or COPD.

Febrile seizure

More common in children, and frightening for family members.

RESEARCH EVIDENCE

Why training in your own practice matters

Rare emergencies require more than individual knowledge: teams also need shared routines that work in their own environment. Research on in situ simulation examines these practical benefits.

in situ simulation — training with your actual team in its own workplace — can support clinical skills, communication and teamwork. It can also reveal latent safety threats, including missing equipment, unclear roles or emergency plans that have not been put into practice. These issues depend on the actual workplace.

That is why we bring the training to your practice, rather than asking your team to travel to an unfamiliar classroom.

Source: Fent G et al. (2015), In situ simulation as a tool for patient safety: a systematic review identifying how it is used and its effectiveness, BMJ Simulation & Technology Enhanced Learning, 2015.

Further reading: Emergencies in medical practices: why preparation matters more than routine →

No classroom. No lecture.

We train where an emergency would happen: in your practice, with your team and your equipment.

A structured initial response in your practice From recognising an emergency to handing over care.
Clear roles in a small team Who does what when it matters.
Communication under pressure Clear instructions and coordinated action.
Effective handover to emergency medical services A structured handover when time is limited.

Tailored to your practice.

From a short refresher to a full-day workshop, we adapt the duration and scope to your team and day-to-day practice.

Refresher

A short refresher on the emergency procedures relevant to your team.

Scenarios

Realistic scenarios in your own practice.

Debriefing

A structured review of what worked well and what needs to change.

Implementation

Practical actions your team can put into effect immediately.

Why Med-STA

Experience, certification and recognition that matter

Training teams since 2005

Over 25,000 participants trained in real workplaces rather than classrooms.

ERC course centre & continuing education approval

An official ERC course centre, with Austrian DFP and ÖGKV PFP approval and documented continuing education.

Recognised in 2025

Austrian Patient Safety Award 2025 and HRO-Award 2025: independent recognition of quality.

Experience with small teams

A medical practice is not a hospital: teams are smaller, emergencies are less frequent and resources are limited. Our training is designed around these circumstances.

Frequently asked questions

What practices ask before booking

How long does emergency training in a medical practice take?

It depends on your team and day-to-day practice, from a short refresher to a full-day workshop. We agree the right scope together in a free initial consultation.

Does the training really take place at our premises?

Yes. We come to your practice and train with your team and equipment. No classroom, no travel and no lecture-based session: you train where an emergency would happen.

Which medical specialties is the training suitable for?

All specialties. Whether you work in general practice, dentistry, specialist care, a group practice or an Austrian primary care unit (PVE), we tailor the scenarios and priorities to the emergencies relevant to your setting.

Is the training eligible for continuing education credits, and is participation documented?

Yes. Med-STA training has Austrian DFP and ÖGKV PFP approval. You receive a certificate of attendance and a record of the training content for your documentation under Austria’s QS-VO 2024.

What does emergency training for our practice cost?

The cost depends on the scope, number of participants and format. After a short, free initial consultation, you receive a specific quotation with no obligation.

How quickly will you respond to an enquiry?

We get back to you within two working days with specific next steps, by telephone or email, whichever you prefer.

NEXT STEP

Enquire about emergency training for your practice

Within two working days, you receive a specific quotation with no obligation, tailored to your team size, specialty and premises.

Enquire about emergency training →

Free of charge · No obligation · GDPR-compliant